Frequently Asked Questions
Important information about hosting services and remote operation.
Is remote access available 24/7?
Yes. All hosted setups include continuous remote access and monitored connectivity.
Can I visit the hosting site personally?
Yes. Weekly on-site access is available by prior coordination.
Do you provide equipment installation support?
Yes. Full installation and technical setup services are available upon request.
Is power and internet included?
Yes. Stable power supply and remote connectivity are included in all hosting plans.
Do you offer equipment protection options?
Optional equipment protection plans are available for hosted setups.
How long does approval take?
Most hosting requests are reviewed within 24–48 hours.
What sky quality can be expected at the site?
The hosting site operates under dark Bortle 2 skies at approximately 1540 meters altitude.
Are hosting slots limited?
Yes. Capacity is intentionally limited to maintain optimal infrastructure stability and sky quality.